Terms and conditions

1. Introduction

Welcome to AL-Ken Vending Co. (“we,” “us,” “our”). These Terms and Conditions govern your use of our website, https://al-kenvendingco.us/, and all purchases made through it. By accessing or using our website, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, you may not use our website or make any purchases from us.

2. Business Information

AL-Ken Vending Co. operates as a U.S.-based vending machine supplier offering sales of new and used vending machines. We are located in the United States and serve customers both nationwide and internationally.

3. Eligibility

By purchasing from our website, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract. We reserve the right to refuse or cancel any order that does not meet these requirements.

4. Product Information

We make every effort to ensure that all product descriptions, specifications, and pricing information displayed on our website are accurate and up to date. However, errors may occasionally occur. We reserve the right to correct any inaccuracies and update product details at any time without prior notice.

Images of products are for illustration purposes only. The actual product may vary slightly depending on the manufacturer’s updates and configurations.

5. Pricing and Payments

All prices on our website are listed in U.S. Dollars (USD) unless otherwise stated. Payment must be made in full before an order is processed. We accept major payment methods including credit/debit cards, PayPal, and other secure payment platforms displayed at checkout.

We do not store your payment information. All transactions are processed securely through our third-party payment processors in compliance with PCI-DSS standards.

6. Shipping and Delivery

We offer shipping across the United States and to international destinations. Shipping costs, delivery times, and carrier options are displayed during checkout.

  • Orders are processed within 1–3 business days after payment confirmation.
  • Tracking numbers are provided for all shipments.
  • Customers are responsible for providing accurate shipping information. We are not liable for delays or losses caused by incorrect addresses or customs regulations.

7. Returns and Refunds

We stand by the quality of our vending machines. If you receive a defective or incorrect item, please contact us within 7 business days of delivery to request a return or replacement.

  • Returned products must be in their original condition and packaging.
  • Refunds will be issued once the item is received and inspected.
  • Shipping costs are non-refundable unless the return is due to our error.

Custom or special-order machines are non-returnable except in cases of defect or damage upon arrival.

8. Warranties

All vending machines sold by AL-Ken Vending Co. include a standard manufacturer warranty unless otherwise stated. Warranty coverage, duration, and exclusions vary by product. Please review each product description for details or contact us for warranty information.

9. International Orders

We ship globally. Customers outside the U.S. are responsible for any applicable customs duties, import taxes, or local regulations. We recommend verifying your country’s import policies before ordering.

10. Limitation of Liability

To the fullest extent permitted by law, AL-Ken Vending Co. shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Our total liability for any claim shall not exceed the total amount paid for the product in question.

11. Privacy and Data Protection

We value your privacy. Any personal information collected during the purchasing process is handled according to our Privacy Policy. We do not sell or share customer data with unauthorized third parties.

12. Intellectual Property

All website content, including text, graphics, logos, and product images, is the property of AL-Ken Vending Co. and protected under copyright law. Unauthorized reproduction or use of our content is strictly prohibited.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with a new “Last updated” date. Continued use of our website after changes are posted indicates acceptance of the revised Terms.

14. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

AL-Ken Vending Co.
Email: support@al-kenvendingco.us
Website: https://al-kenvendingco.us/