1. Introduction

Welcome to AL-Ken Vending Co. (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://al-kenvendingco.us/, or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information to process your orders, improve our services, and communicate with you. The types of information we collect include:

a. Personal Information

When you place an order or create an account, we may collect:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through third-party payment gateways)

b. Non-Personal Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Device type and operating system
  • IP address and approximate location
  • Pages viewed, time spent, and referring URLs

This data helps us improve website performance and customer experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To send order confirmations, invoices, and updates
  • To improve our website, products, and services
  • To communicate with you regarding inquiries, support, or promotions (if you opt in)
  • To comply with legal and regulatory obligations

We do not sell, rent, or trade customer information with third parties.

4. Payment Information

All payment transactions are handled by secure third-party payment processors (e.g., PayPal, Stripe, or authorized merchant services).
We do not store or have access to your full payment details. All transactions comply with PCI-DSS (Payment Card Industry Data Security Standards).

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. Cookies may collect anonymous data such as:

  • Session preferences
  • Shopping cart activity
  • Analytics (e.g., Google Analytics)

You can disable cookies through your browser settings; however, doing so may limit certain website features.

6. Data Retention

We retain customer data only for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Once data is no longer required, it is securely deleted or anonymized.

7. Data Protection and Security

We use appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. These include SSL encryption, secure payment gateways, and access controls.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

8. Sharing of Information

We may share limited information with trusted third parties only when necessary to:

  • Process payments
  • Ship orders (with logistics providers)
  • Comply with legal or regulatory requirements

These third parties are contractually obligated to maintain the confidentiality and security of your data.

9. Your Data Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information when no longer needed.
  • Opt-out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at support@al-kenvendingco.us.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a child has provided personal information, we will delete it immediately.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

12. International Users

If you access our website from outside the United States, please note that your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer and processing in accordance with this Privacy Policy.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “Last updated” date.

14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us:

AL-Ken Vending Co.
Email: support@al-kenvendingco.us
Website: https://al-kenvendingco.us/